Consignment Terms

We feel like too much info is better than not enough
when it comes to your belongings and understanding store policies.
So here is the nitty gritty:

  • We take items in for consignment at from 10-4 TUESDAY through SATURDAY at Hillsdale and WEDNESDAY through SATURDAY at Barnes, no appointment needed. For our newest location in Progress Ridge, we are taking consignment by appointment only. Schedule at time that works for you here.
  • We accept TWO grocery sized bags per visit. Items will be viewed on the spot and any “no thank you” items returned to you. If you are unable to stay, you must  choose to pickup, you will have 1 pickup your items by the end of the next business day, otherwise they will go to a local charity.
  • We do NOT take items on event days or Holidays.
  • Your accepted items will be on consignment for 60 days. If you choose to donate the items that do not sell, you don’t need to do anything further other than check your balance.
  • If you wish to have your unsold items back after the consignment period ends, please mark your calendar to retrieve them. You have a 10 day grace period after the consignment period is over to pick up your items.  We will give you a slip with the number of items taken and the date that they expire.  We recommend putting this info in your phone or on your fridge.
  • You may choose 40% check or 40% store credit or a combination of both after the item sells. You do not have to wait for your consignment period to be over before collecting funds or using credit. Anytime you have a balance you are welcome to utilize it. The funds in your account do not expire as long as your account is active. Active accounts are accounts that have had some kind of activity in the last year.
  • Your balance may be used as store credit at either location. You can collect a check in person any time the stores are open.  Check payouts will not be mailed unless the consignor resides outside of the Portland metro area. There is a $2 check fee that will be deducted from the balance and checks take 7-10 business days to arrive once sent. Paypal is reserved ONLY for those living out of the country and the same fee applies.
  • Due to the high volume of both consignors and items, we are unable to notify you when an item sells. You may call or come in at any time to inquire about your account.
  • When you come in to pick up your remaining/expired items, we will pull them for you. We request that you call at least 48hrs ahead. Let us know what day you plan to pickup and we we will add you to our pickup list and pull your items. Please pickup requested items on time. Items pulled and sitting in a bag waiting for pickup could have had a chance to sell for you. If  your items are pulled and not picked up in a timely manner, they will convert to property of Hoot-n-Annie.
  • After the grace period, items will become property of Hoot-n-Annie to donate, discount or dollar bin at our discretion.
  • We prefer to take items that can go out right away. On occasion and as storage allows, we may take items for the next season. Any off season items that are accepted will be listed under your account with the appropriate expiration date and stored until it is time to put out that season.
  • We reserve the right to discount seasonal items at the end of the season. We may also extend the expiration date and pack it away until that season comes around again. Remember the earlier you bring your items in for that season, the better chance they will have at selling for full price.
  • We reserve the right to put any item on sale or donate per our discretion at any time if it is deemed necessary based on flaw, function, low interest or end of season.
  • When accepting larger items it is dependent our current inventory and available space. If you are unsure or want to save yourself a trip, please feel free to call ahead of time or to email us a photo of the item. Condition is KEY with gear items. Please look over your larger items very carefully before loading them up and bringing them in. We do not take items with stains or missing pieces. If battery operated, they must come in with batteries. We have to be able to confirm that an item operates correctly. This includes setting up items to ensure all the parts and pieces work properly.
  • Check out our Top 10 Items here.