General Guidelines

shoes

 

  • We take clothing in for processing during store hours Tuesday thru Saturday.  No appointment needed.  We do NOT take items in on Sundays and Mondays.
  • We will accept 2 grocery size bags or 1 bin per visit which does not include any larger gear items.
  • You can choose 30% in store credit or consign your items for 40% paid as cash or credit as items sell.
  • We begin looking at each season 15 days prior to that season being placed on the sales floor. We will occasionally take an item out of season but any item we accept in the off season will be held until it’s time for them to go out and may be subject to consignment option only.
  • Season Acceptance Schedule:

    Spring – February 15th
    Summer – April 15th
    Fall – July 15th
    Halloween – August 15th
    Winter/Snow Gear – September 15th
    Holiday Items – October 15th

  • Periodically we must limit intake on certain items and/or sizes, but usually just for a short period of time. Just because we can’t take it one month, doesn’t mean that we won’t take it the next. We will do our best to let you know if there is an item we would love to have you bring back at a later date.
  • All items should be stylish, in excellent condition, stain-free, smoke-free and freshly laundered. Please button the buttons, snap the snaps and zip the zippers. If an item requires batteries, so do we.
  • Pet fur is a big issue for those that are allergic to animals. We know those little stinkers like to get into the laundry basket or boxes that are being stored so be sure and keep your freshly laundered items pet hair free by sealing boxes, bins or bags. If we see pet hair on items we will not be able to take them.
  • Any item that we price over $25.00 will be consigned. These are higher priced, riskier items and are not eligible for instant store credit. However, it works great for you because they pay out at the higher rate of 40% and can be utilized as cash or credit!
  • Certain items will be taken on consignment only. These items include: Maternity items, cloth diapers and outerwear. High risk items, meaning items that we are not sure will sell well but are willing to give it a shot, are subject to consignment as well.
  • Items we are not able to take are returned to you unless you would like us to donate them for you. We have been giving to the West Women & Children’s Shelter for several years and they are so grateful for the outpouring of items that aid those utilizing their emergency shelter.
  • During large sale events, we are unable to take clothing in for processing. Please check our calendar for upcoming events.