General Guidelines

shoes
  • We take items in for consignment TUESDAY through SATURDAY from 10-4, no appointment needed.
  • Typically we can go through your consignment items on the spot, but on occasion, we may have to process them on a DROP n RUN basis. We will email you when we are finished.
  • We will accept 2 grocery-size bags or 1 bin per visit. Please understand that we will be strongly enforcing our two-bag policy as more than that interferes with the way we process items and we do not have the space for more than 2 bags. Please do NOT bring items on hangers.
  • Vist our Items We Accept page for what to bring.
  • Your active consignment items will payout at the standard 40% of the selling price, minus any incurred fees. As items sell, the fund will automatically go into your account. Enjoy shopping with your store credit or pick up a check anytime we are open.
  • Checks will not be mailed unless you have moved out of state. A $2 check mailing fee will be deducted from your balance prior to issuing a check. For lost checks, a $30 check fee will be deducted prior to reissuing. After 180 days, uncashed checks will be forfeited. Hoot-n-Annie is not obligated to reissue payment after that time.
  • Your balance does not expire as long as your account is active. An active account has had some kind of consignment or purchase activity within a year.
  • We begin looking at each season 15 days prior to that season being placed on the sales floor. We will occasionally take an item out of season but any item we accept in the off-season will be held until it’s time for them to go out and expiration dates will be adjusted.
  • Season Acceptance Schedule:

    Spring – February 15th
    Summer – April 15th
    Fall – July 15th
    Halloween – August 15th
    Winter/Snow Gear – September 15th
    Holiday Items – October 15th

  • We will do our best to let you know if there is an item we would love to have you bring back at a later date for consignment or point out a mark that we think will come out with another wash. However, if your bag is full of items in the wrong season, we will most likely not take a close look at them since that is not what we are currently looking for. Bringing them back at the right season may result in them being added to your account.
  • All consignment items should be stylish, in excellent condition, stain-free, smoke-free, and freshly laundered. Please button the buttons, snap the snaps, and zip the zippers. If an item requires batteries, so do we. Please do NOT bring items on hangers. It is too cumbersome in our workspace and folding items nicely in bags works great. We steam all of our items so the hangers don’t save us any time.
  • Pet fur is a big issue for those that are allergic to animals. We know those little stinkers like to get into the laundry basket, bags or boxes that are being stored so be sure and keep your freshly laundered items pet hair free by sealing boxes, bins or bags. If we see pet hair on items we will not be able to take them.
  • Items we are not able to take are returned to you unless you would like us to donate them for you. We currently give to Northwest Children’s Outreach and With Love . They are so grateful for the outpouring of items that aid those utilizing their services and assistance.
  • During large sale events and holidays, we are unable to take clothing in for processing. Please check our calendar for upcoming events.
  • Incurred fees may include: credit card processing fees, cleaning fees, counting fees, handling fees or early termination fees.
  • Return policy: items must be returned within 7 days at the location they were purchased at and include the original tags and receipts. Returns will be paid out in store credit only.
  • ALL SALES FINAL on NEW handmade items and sale items.